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Rail

Heathrow Express scores top marks in UK customer satisfaction survey

Heathrow Express receives best ever ‘overall satisfaction’ score of 97%– unbeaten across UK
Heathrow Express is the UK’s joint top performer in the latest National Rail Passenger Survey, achieving its best ever ‘overall satisfaction’ score of 97%. The score is the train operator’s best ever.
The National Rail Passenger Survey gathers the opinions of UK train passengers twice a year, and Heathrow Express has also outperformed other train companies in London and the South East, where the average ‘overall satisfaction’ score was 82%.


Read more: Heathrow Express scores top marks in UK customer satisfaction survey

Choose the stress-free start to a ski holiday

Eurostar tickets for winter services to the French Alps on sale from 19th July
Skiers and snowboarders seeking effortless travel to the slopes can book their winter escape with Eurostar, as tickets go on sale for high-speed travel from London St Pancras and Ashford International to the heart of the French Alps on 19th July 2017.


Read more: Choose the stress-free start to a ski holiday

See Europe in style with luxury for less

Up to 30% off Eurostar Standard Premier fares
Eurostar, the high-speed passenger rail service linking the UK with mainland Europe, is offering great value fares for Standard Premier travel throughout the year, so travellers can enjoy a little luxury for up to 30% less. Tickets are available from just £58.50 each way, for purchase between 6th and 17th July 2017. 


Read more: See Europe in style with luxury for less

New agreement to boost London Heathrow rail services

Heathrow, Transport for London (TfL) and the Department for Transport have agreed a commitment to boost integrated rail connectivity to the airport, including the addition of two new Elizabeth line trains per hour serving Terminal 5 from December 2019.

Read more: New agreement to boost London Heathrow rail services

Business travellers demand stronger connectivity and flexibility across UK rail network

From flexible booking and an increase in free wifi access, to adoption of rail operator apps and support for HS2, today’s business travellers have stated their views on the current state of the UK rail network. The findings are detailed in the Business Rail Travel research report published today by the GTMC and conducted by Audiencenet.

Read more: Business travellers demand stronger connectivity and flexibility across UK rail network

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