Hotelogix, a pioneer in cloud-based hotel management software, has recently added centralised guest history to its hotel management solution, solving one of the core issues of multi-property hotels.
These businesses that have multiple properties can now seamlessly access guest data captured at the time of reservation at any of their properties. This helps customers to know their guests better and focus on improving the experience when a guest returns to one of their hotels at another location.
“We find today’s guests consistently vying for more. While hotels are under continuous pressure to deliver on their demands, centralised guest profiles and their history will help them capture data of their guests at a click of a button,” marks Prabhash Bhatnagar, Founder, Hotelogix.
“Hotelogix is about staying ahead of the curve and our centralised approach enables hotels to manage, track, analyse and optimize constant flow of information across all their properties, with the hotel management software serving as the primary control center. The approach is largely facilitated and driven by the cloud technology, wherein Hotelogix pioneers for the hospitality vertical,” Bhatnagar adds.
This new functionality acts as a communication centre, all under one robust system. The interface with centralised guest history is available to the front desk staff and can act as a powerful tool for guest personalization. Hotel owners can leverage the data received to delight their customers every time they visit the hotel.
Since hotel operators are pressed for time and are constantly striving to develop innovative tech to make their lives easier, this feature will help in speeding up bookings and check-ins, as everything is available in one single window. Guest data particularly will help to get quick and relevant information with a single click. The latest product upgrade promises to enhance guest experience and minimize the workload of hoteliers. This feature will ensure to keep the hoteliers’ booking experience as quick and seamless as possible.
To experience the benefits of centralized guest history and other ground-breaking features, meet us at Booth TT459 at WTM, London 2017.