Guestline selected by first Best Western Sure Stay property outside the USA for PMS and Distribution services

The Best Western Sure Stay Plus Sukhumvit 2 has appointed leading global hospitality software business Guestline to provide its cloud-based hospitality technology solutions to manage the hotel’s operational and distribution requirements.

The hotel, which opened in Bangkok in October 2017, is the first new Best Western Sure Stay hotel to open outside the USA. Since implementing Guestline’s range of solutions, the hotel has seen a host of improvements in operational efficiencies.  

As a leader in cloud-based hospitality technology, Guestline provides end-to-end property management, channel distribution, and digital marketing solutions to hotel groups, independent hotels, hotel management companies and serviced apartments across the globe.  

The company’s PMS, distribution and EPoS solutions, coupled with a strong commitment to customer service and delivery of first class, locally-based client support and training, has enabled the hotel to increase efficiencies and revenues across its operations during its opening months.  

Suphakorn Thaenthanaphat, hotel manager at Best Western Sure Stay Plus Hotel Sukhumvit 2 comments:   “Guestline’s solutions have allowed us to automate procedures and streamline operations, saving us time and money. We can control and optimise our rates effectively with the seamless two-way connection, essential for maximising revenue. As a result, we are already benefitting from the system by way of increased bookings and revenue in a relatively short period. The on-hand support from the local team has been invaluable and we know they are readily available to assist us if required.”  

Matthew Emptage, country manager Thailand, Guestline adds:   “Since our expansion programme launched in Asia last year, we have seen strong demand in the market for more flexible, seamless, and integrated property management and distribution systems. It is an exciting time for Best Western Sure Stay as they continue to grow and we’re proud to work with the team to support their success in the local market. We have a long standing commitment to excellent customer service and look forward to working with the team at Sure Stay Plus Hotel by Best Western Sukhumvit 2, to support their continued growth and success in the market in the future.” 

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