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Egencia delivers first mobile app for all managed travel functions

App now offers duty of care, trip approval and change trip capabilities
Egencia®, business travel from Expedia Group™, announces innovative new mobile features for travel managers, approvers and arrangers. The app now allows all users to manage their function of business travel on-the-go and pull up the information they need within seconds.


“The app is already indispensable to business travellers, giving them access to all of their travel plans in one place with the ability to book or change a trip on-the-go,” said Juan Esteves, director of product management at Egencia brand. “It’s not only business travellers who want to do more on mobile, and that’s why we’re delivering the app for all. Travel managers, arrangers and approvers now have a lot more flexibility in how and when they manage their programs.”

Originally for business travellers to plan and book trips, and stay informed on the road, the Egencia mobile app now offers global functionalities for other business travel roles, including:
• Approve trips from anywhere – Travel approvers need to approve trips as quickly as possible to reduce the risk of inventory loss and price increase. Trips can now be reviewed and approved in two quick taps within the app. In two weeks since this feature went live, more than 200 requests were approved via the mobile app.
• Duty of Care, a priority at all times – Travel managers have a duty of care to know where their travellers are at all times. Now they can locate their travellers in seconds by accessing the Traveller Tracker feature directly from the app. Traveller Tracker was created to help travel managers assess any crisis in just a few clicks on a desktop and now, by just tapping on the Egencia app.
• Change or cancel trips anytime, anywhere – Since 2017, travel arrangers have been able to view their travellers’ trips through the mobile app. Using the latest version of the app, travel arrangers, as well as business travellers, can now cancel or exchange an existing trip.

“Our travellers find the Egencia app very useful, resulting in a more than 50 percent mobile adoption rate among employees,” said Frank Dolce, director, global corporate T&E at OSI Systems, Inc. “The new capabilities for arrangers, approvers and travel managers put the Egencia app lightyears ahead of the competition.”

The company continues to enhance the business traveller experience on mobile, with new features on the horizon.

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