The Independent Hotel Show seminar programme open for registration

The Independent Hotel Show seminar
The Independent Hotel Show, presented by Rate Gain, has announced the launch of its programme of business seminars. Featuring a hotlist of expert hoteliers, respected journalists and on-the-money industry analysts, the sessions are the ideal platform to help independent hoteliers shape and steer their business, tap into new trends and initiatives and learn first-hand from some of the biggest names in the business.

Taking place at Olympia West, London on 20 & 21 October, the Independent Hotel Show includes two dedicated theatres – the Business Theatre and the Innovation Stage sponsored by CLEAN and UKHA – delivering 16 free-to-attend seminars and panel discussions over two days.  

In addition and new for 2015 is the Independent Think Tank, a smaller, more in-depth gathering of industry professionals, who’ll debate the issues affecting today’s independent hotelier, inviting contribution and participation from audience members. The show will also feature an expanded and spruced-up Destination Spa Talks programme, featuring a range of sessions targeted at hoteliers looking to enhance their spa and wellness offering.  

Tailored to the needs of the independent and boutique hotelier, all the sessions cover a diverse mix of insight and advice to help build and grow a successful hotel business. From marketing and sales support, business, investment and growth insight, design and technology trends and staff and service best practice, the programme will tackle the hottest topics in the sector.  

Start off the day with an industry state-of-the-nation review from James Parson of STR Global, performance and trend analysts to the worldwide hotel sector. Presenting bespoke findings from a joint research project undertaken specifically for the Independent Hotel Show, this session will delve deeper into the successes and challenges of the independent and boutique hotel sector over the previous 12 months and predict future opportunities and trends.  

Make your hotel stand out with advice from leading journalist Fiona Duncan, of The Telegraph, and discover how to attract more customers and please critics. Hear more from Ed Purnell of the Hotel Marketing Association, Howard Hartley of The Grosvenor and Camille Lorigo of South Place Hotel on attracting international guests and London weekenders.  

Learn some of the tricks of the trade as a panel of hotel owners and industry experts, including Simon Rhatigan of Devonshire Hotels, James Lohan of Mr & Mrs Smith and Petra Clayton of Custard Communications, present 20 sure-fire ways to fill a hotel throughout the year.  

With service a core element of successful hotel delivery, the Independent Hotel Show explores changing consumer perceptions of 'good service', predicting how these could manifest in the future. The 'Future of Service' session will focus on the changing needs and expectations of the modern guest. With key predictions presented by Mandy Saven of research and advisory firm Stylus and on the ground insight delivered by Paula McMinn of The Savoy and Neil Leo of Ace Hotel, the session aims to challenge preconceptions of service styles and explore the boundaries of what tomorrow’s guest may expect.  

Steer your staff on a successful career in hospitality with sessions featuring expert advice from Jonathan Raggett, MD of Red Carnation Hotels and Chairman of The Master Innholders, Carrie Wicks, Operations Director at Firmdale Hotels and Tim Hart, Owner of Hambleton Hall. These high profile industry leaders will be sharing tactics for training and retaining your most valuable staff and attracting and managing the best candidates as they showcase the hotel and hospitality sector as a rewarding and lucrative area of employment.  

Discover how the movers and shakers within the industry are pushing the boundaries when it comes to hotel innovation. Join Catherine Butler from At the Chapel and Jules Pearson from The Hoxton on a session exploring the evolution of the UK’s hotel scene.  

Dive into the schedule of dedicated spa talks and uncover ways to enhance your hotel’s well-being offering from Tammy Kenyon of Limewood and spa designer Martin Hulbert.  

With further sessions providing advice on how to access funds and expand your hotel business, a host of design and technology insight and guest interviews featuring key hotel entrepreneurs, such as David Richards, motor racing supremo and owner of The Idle Rocks and St Mawes Hotel, this year's Independent Hotel Show business sessions offer something for everyone.

To register for the Independent Hotel Show 2015 and book your place on this year's free-to-attend sessions visit

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