Travel buyers and managers from the Nordic and Benelux regions will be put through their paces with a range of super-realistic terrorist scenarios led by counter-terrorist and counter-espionage experts (including a former terrorist group member). The 45-minute interactive session is designed to help them formulate more robust risk management programmes.
The two-day conference, which takes place at the RAI in Amsterdam from 26-27 September, also includes the highly-anticipated session ‘Travel manager salaries: are you being paid enough?’ An anonymous salary survey will be reviewed by industry experts on the day, taking into account market, sector and company size. The results will benchmark salaries and undoubtedly spark a lively debate on how the industry is valued.
‘How bots and artificial intelligence are delivering end-to-end business travel management’ also promises to divide the audience as it investigates how AI and machine learning technology providers are attacking elements of the business travel journey through live, interactive demos.
Buyer-led content includes a panel session tackling how buyers can benefit from NDC and airline direct connects with EMEA travel manager Marijke Poppink. The ‘10 ways to save money and drive programme value’ also features Poppink alongside FrieslandCampina’s category procurement buyer Merel van der Pijl.
Guest speaker, former UK MP and Vote Leave campaigner, Gisela Stuart, will unravel recent geopolitical changes – Brexit, new US and French presidents, Dutch and German elections – and what’s on the horizon. Buyers will learn how new regulations, edicts and market conditions, from the vulnerability of visa waiver programmes to fragmented tariffs and volatile exchange rates, will affect business travel programmes from markets to fares and rates.
“The 20th century international institutions have not yet adapted to the global flows of goods, money and people. The responses are inadequate and the current instabilities are unlikely to settle in the near future. The challenge for the travel industry is to be resilient in a world that changes at an ever-increasing pace,” said Stuart.
Business Travel Summit Amsterdam 2017 takes place on 26-27 September at the city’s RAI Exhibition and Convention Centre and will host more than 125 travel buyers, 60 speakers, 24 sessions and 40 exhibitors. Buyers are invited to book their free place at http://www.businesstravel-summit.com/.
The event will also offer buyers:
· 11 hours of networking, including an evening drinks reception on the beach
· The chance to discover the future titans of travel in The Great Pitch-Off featuring the most disruptive start-ups in the region
· Are Business Travellers Human?: Arnaud Le Masne de Chermont, VP Global Accounts and Emerging Markets, Egencia
Buyers will be taken through key megatrends with the Nordic and Benelux business travel communities and discover how to adapt their programmes to deliver savings and keep travellers safe.
· Empowering Business Travel Through Customer Driven Technology: Tim Besselink, Senior Product Owner, Booking.com for Business
Listening to, responding to and building for customers - a look at how Booking.com is shaping the future of business travel through customer-focused innovation and constant product evolution.
· The Future of Traveller Accommodation:
David Holyoke, Global Head of Business Travel, Airbnb We know technology is rapidly changing the way travel and managed and bought. This session will reveal which technologies buyers should adopt and which aren’t worth the risk.
“The business travel landscape in Europe is changing at a phenomenal pace thanks to innovative technology and renewed regulations. At the Business Travel Summit, buyers can get up to speed with all the latest industry trends and topics, from what the 2018 European GDPR means for travel buyers, to essential tips on how to save money and drive programme value, plus an opportunity to speak to experts on how to implement a risk management programme. It’s an unmissable event for all buyers in the Nordics and Benelux,” said David Chapple, Portfolio Director.