Contactless bank cards, mobile devices and Oyster cards will all be accepted on the fastest route between London Paddington and Heathrow Central from Tuesday 19 February. The quick and easy ways to pay follow the introduction of ticket barriers at Heathrow and on Platforms 6&7 at London Paddington.
With half of all pay as you go journeys in London now regularly made using a contactless card or mobile device, these payment options offer a quick and easy way to travel for the 17,000 passengers that use Heathrow Express each day, integrating it with paying for travel across all of the capital’s Tube, rail and bus network.
Children aged 15 and under travel free on Heathrow Express using their Zip Oyster card.
Using Contactless payment or Oyster costs the same as a Peak or Off-Peak Express Single, depending on the time of travel and is not included in daily or weekly fare capping. The best value Heathrow Express fares including return tickets and advance fares from £5.50 each way at weekends remain available online or via the Heathrow Express app. With barcode scanners on every ticket barrier, customers purchasing tickets online or via the app can also get on board quickly and easily.
Customers travelling in Business First class can also use Contactless or Oyster by touching in and purchasing an upgrade from the on-board team. Business First offers a more private, spacious environment with wider seating, tables you can work from and a selection of complimentary magazines and newspapers.
Working in partnership, Heathrow Express and Transport for London (TfL) have installed new multilingual ticket machines at Heathrow, which allow customers to easily purchase, top up or refund an Oyster card (up to £10) and makes paying for travel with Oyster simple and convenient.
Les Freer, Director of Heathrow Express said: “Speed is everything to Heathrow Express customers so the introduction of Contactless and Oyster offers quick and easy ways to pay for your journey. This also adds to our already wide range of ticketing options offering customers choice on how they make the most of our service on top of our advance tickets from £5.50 each way at weekends.”
Shashi Verma, Director of Strategy and Chief Technology Officer at TfL, said: “The extension of Oyster and the Contactless system to include Heathrow Express offers customers the opportunity to make their journeys more smooth and efficient – both are easier and quicker to use than paper tickets. We have also worked with Heathrow Express to provide new ticket machines at Heathrow, where customers can purchase an Oyster card to cover all their travel during their stay, making their visit much easier.
“Half of all Tube and rail pay as you go journeys are now regularly made using contactless payment because it is so quick and easy. We are committed to making paying for transport easier for everyone and this extension means that all rail services within Greater London now accept payment via Oyster and Contactless. We continue to work with the Department for Transport to support their aspirations to further expand the benefits of this world-renowned ticketing system to other key locations outside of London.”