Dochgarroch-based Pauline joined the board of Jacobite Cruises as operations director on 1 September 2015. Her role involves managing 33 seasonal and permanent staff, financial planning, bookings, marketing and overseeing maintenance on the company’s four boats.
Pauline said: “I joined Loch Ness by Jacobite after 29 years in the oil and gas industry and thoroughly enjoy the buzz of the tourism sector.
“Loch Ness by Jacobite is a complex business – in peak season we operate 25 cruises and carry around 1300 visitors each day. We see it as our responsibility to make sure people’s experience of the iconic Loch Ness exceeds their wildest expectations.
“This year has been particularly exciting for Jacobite – we’ve launched a new £1 million boat, the Jacobite Rebel; moved to a new base at Dochgarroch; celebrated our 40th anniversary; and undertaken a complete rebrand. All of this while experiencing a 10 per cent rise in visitor numbers to 180,000 since September last year.”
Freda Newton, managing director, said: “Pauline has been a real asset to the team, making sure we run smoothly while undergoing significant investment and growth.
“With her in control of the day to day running of the business I look forward to focusing on my work with VisitScotland to promote the Highlands to key markets internationally. Over the coming months I will visit Canada, China and South America to meet companies interested in arranging tours to the region.”