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Coombe Abbey county house hotel highly commended for customer feedback

Coombe Abbey county house hotel, Warwickshire, has been officially recognised as one of the leading meetings and events venues in the UK.  
The four-star hotel, which sits within 150 acres of parkland on the outskirts of Coventry, has been Highly Commended in the VenueVerdict Accreditation Programme for 2013.

The scheme, run by leading independent market research consultancy BDRC Continental, is the only industry accreditation scheme based entirely on customer feedback and rates venues on a number of factors relating specifically to meetings and events.  

This year’s results, which have just been released, are based on 22,000 individual responses from event planners and cover 360 different venues across the UK and Ireland.  

Coombe Abbey, which offers meeting and corporate event space for between eight and 300 delegates, was one of 42 hotels to achieve Highly Commended status, with respondents commenting specifically on the personable and efficient approach of the hotel’s dedicated staff.  

This follows similar recognition from hotel booking website, which awarded Coombe Abbey hotel Top Rated status in its recent Simply the Guest awards, which are also based on customer satisfaction.  

Ron Terry, General Manager at Coombe Abbey hotel, said: “We take customer feedback extremely seriously at Coombe Abbey hotel and are absolutely delighted to have been highly commended in the VenueVerdict Accreditation Programme and recognised as Top Rated by users of   

“I am particularly thrilled that the respondents from the BDRC Continental survey recognised the hard work of our events staff and I would like to congratulate them on a job well done.”  

Coombe Abbey, which was originally built as a Cistercian Abbey in the 12th Century, now offers a wide range of function rooms for corporate and private events, including a purpose-built marquee, as well as an in-house restaurant and a choice of 119 individually decorated bedrooms and suites.  

It also boasts ample free parking and easy access to major transport links, including the M1 and M6 and cities such as Birmingham.

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