Silversea launches new expedition cruise badge on agent training portal

Silversea ship at sea
Ultra-luxury cruise line Silversea has added another badge to its innovative online training portal for travel agents. Silversea Academy provides agents with the perfect platform to become experts across all areas of the award-winning cruise line.

The new ‘Expedition Cruise Expert’ badge will allow agents to learn about the fascinating world of Silversea Expeditions with Conrad Combrink, Director of Expedition Planning & Strategic Development. The badge offers agents the chance to learn about which audiences Silversea Expeditions appeals to, the key differences between Expedition and Classic cruising and find out what sets Silversea Expeditions apart from other cruise expedition voyages.

The new badge will include an interactive map for agents to learn not only about the huge number of destinations that Silversea Expedition ships visit abut also about the four ships themselves. Additionally, agents will be able to find out more about Silversea Expeditions’ speciality voyages and discover the top selling tips for expedition cruising from Silversea’s Regional Sales Managers.

To celebrate the launch of the new ‘Expedition Cruise Expert’ badge, agents who achieve 100-percent on the module before 31st August 2017 will be entered into a prize draw to win a GoPro camera.

“We are delighted to offer this new badge on our innovative online training portal. We hope that the ‘Expedition Cruise Expert’ badge will provide agents with an interesting and exciting way to learn more about Silversea Expeditions and Silversea itself,” said Connie Georgiou, Silversea’s Head of Trade Sales and Partnerships, UK and Ireland.

Agents are already able to complete the ‘Silver Cloud’ badge, ‘Silversea Graduate’ badge and ‘Silver Muse’ badge. The ‘Silver Cloud’ and ‘Silver Muse’ badges provide agents with the chance to gain a complete understanding of Silversea’s latest ice-class vessel and Silversea’s new flagship. Agents completing the ‘Silversea Graduate’ badge can gain a broad understanding of the Silversea product and the processes needed to make a booking.

Pin It