The new online knowledge forum has a new look and feel and comprises informative videos and short fun quizzes to ensure agent’s selling skills on the cruise line are up to date.
The new training programme premieres the ‘luminary’ concept. Upon completing the online training, agents become ‘Luminary agents’ for Voyages to Antiquity and have access to further exclusive offers, VIP fam trip invitations and advance notice of new programmes. Agents can also download a personalised certificate upon reaching 100 per cent ‘Luminary status’. The new online hub is fully optimised for mobile devices.
Jos Dewing, managing director, Voyages to Antiquity commented: “We are big believers in helping agents develop their knowledge to improve sales. Up to date deals, offers and information on the product is key to this and is the overriding reason behind the new training hub. The new site marks a significant investment in the UK trade and we are confident that it will enable more agents to inspire their customers to explore off the beaten track destinations with us.
“Giving agents the right tools and resources to sell confidently is a huge factor in growing our sales via our travel partners. The Voyages to Antiquity Expert training programme is one area of investment; look out for more coming in 2016.”