Woodland Grange honoured for customer care

Woodland Grange conference centre in Leamington Spa has won three awards, underlining the quality of the venue and its team. For the fourth consecutive year the venue has received a TripAdvisor Certificate of Excellence Award. The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor.

For the third year running, the venue has achieved a top rated status in the prestigious Laterooms.com ‘Simply The Guest Awards’ after receiving an average review score of over 80% across 30 or more genuine guest reviews left over the past twelve months on LateRooms.com, the UK’s leading hotel booking site.

Woodland Grange has also received an Award of Excellence from Booking.com in honour of the venue team’s  8.5 rating consistently achieved over the last three years.

Ian Chaplin, general manager of Woodland Grange, said:” At Woodland Grange we aspire to world class customer service so we feel very proud to get this positive feedback and recognition directly from our customers. I am particularly delighted for our team who work tirelessly to make every customer’s journey with us memorable and enjoyable.

“Benchmarks such as these latest awards strengthen our reputation as a quality player with consistently high standards.”

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