Aimed to celebrate excellence in hospitality, the Certificate of Excellence is awarded to businesses that have earned great traveller reviews on TripAdvisor in the past year, and is only given to establishments that have continually delivered a superior customer experience.
Some of the comments that contributed to the Certificates of Excellence include:
“From the moment we walked in, to the moment we left, the whole experience was wonderful and could not be faulted. The service was exemplary. The food was delicious and the ambience was relaxing and friendly.” Barnett Hill
“The food was out of this world, the service exceptional, the grounds were beautiful and the attention from the Manager and staff was second to none! Will definitely come here again....had more of a rare family atmosphere than a hotel. Loved it!” Highgate House
“Wow - where do I start? The hotel itself is in a great location. The rooms are fantastic - very clean and spacious. What is the best thing about this hotel? The staff! They were very welcoming and friendly and gave very good service overall.” Woodside
Sundial Group's Managing Director, Tim Chudley, said: "It’s a great honour to receive the Certificates of Excellence for the sixth year in a row. These accolades are testament to the hard work of our teams at each venue who are committed to providing outstanding customer service and quality.”