Staybridge Suites London - Stratford City picked up the coveted award for Hotel of the Year for the brand. This award celebrates outstanding performance in serving guests, owners, employees and the community.
The Guest Love HeartBeat Award, given for achieving the highest levels of excellence with outstanding guest satisfaction scores was awarded to Staybridge Suites Newcastle. Cycas hotels, Staybridge Suites London - Stratford City and Staybridge Suites London – Vauxhall were also applauded as finalists in the same category which demonstrates exceptional performance going the extra mile to achieve an outstanding HeartBeat score.
“Cycas swept the floor this year, says John Wagner,” says founding partner of Cycas Hospitality, “We are incredibly proud of everyone. Being recognised by global leader IHG is a great sign of success and a reflection of the fantastic teams we have working in all our hotels. Delivering a service with a smile is the philosophy behind us achieving consistently positive guest feedback.”
Karan Khanna, Vice President Operations UKI, InterContinental Hotels Group said, "We are fully committed to supporting and developing our people; our hotels are only as good as the people working in them. We aim to provide the right environment, support and inspiration they need to fulfil their capability and these awards are a reflection of the fantastic talent we have working in our hotels across Europe”
Kirsten Jones from Staybridge Suites Liverpool was also personally awarded for her star performance winning Best Colleague of the Year award.
The news of the star awards held in Berlin comes in fresh from celebrating two award wins at the Serviced Apartment Awards 2017.
Staybridge Suites London – Stratford City is located at the heart of Stratford’s Westfield development with panoramic views over the Queen Elizabeth Olympic Park.
Staybridge Suites Newcastle is owned and managed by Cycas Hospitality and is currently ranked number 1 on TripAdvisor for hotels in Newcastle-Upon-Tyne.
Staybridge Suites Liverpool is the UK’s first extended-stay hotel, opened by Cycas Hospitality in 2008 and currently ranked third out of all hotels in Liverpool by TripAdvisor.
Staybridge Suites London – Vauxhall has been recognized for its outstanding commitment to providing guests with a home away from home.