The Travelport GTMC Awards were set up in 2014 and recognise travel management companies (TMCs) that deliver original, innovative technology that helps to redefine travel commerce and increase productivity for their customers. Today’s news marks the fifth winner in the awards series.
The three main objectives of Instaquote were to:
• Pull data from numerous sources and suppliers into a streamlined quote
• Improve quote management and provide better visibility of response to KPIs for team managers
• Simplify the conversion of quotes into bookings.
Instaquote fulfils these requirements and is fully integrated with the industry-leading agency point of sale technology, Travelport Smartpoint. With the installation of Instaquote, travel agents can upload all travel requirements into the tool, which sources the best rates and produces one itinerary that incorporates all elements of the journey. The main benefit of the product has been the measurable 64% reduction in staff time required to prepare a quote.
Christopher Airey, Managing Director of Diversity Travel, said: “Technology has always played a crucial role in enhancing the services we offer to clients. However, after experiencing exceptional growth, we recognised the need for a streamlined reservation service to help us continue to meet our targets and effectively manage our clients’ travel. We are delighted to have won this award and we are already looking forward to developing more solutions to further improve our offering to clients.”
Simon Ferguson, Managing Director, UK, Ireland and the Nordics at Travelport, said: “Diversity Travel is a worthy winner of the innovation award for its Instaquote product which meets very specific needs. Travelport is committed to helping redefine travel commerce and, as part of this, we are pleased to be recognising TMCs that have created technological innovations which save time and money for their business and that of their customers.”
Paul Wait, CEO of the GTMC, added: “It’s an honour to present our fifth award to Diversity Travel which has created a tool that has brought notable efficiencies for agents and clients alike. It ensures that the disparate elements of a trip are handled with the greatest efficacy and presented in one picture to the client. It’s effective and time-saving innovations like this that really make a positive difference to business travellers. Diversity Travel has truly earned coveted award, so congratulations to the team.”
The award ceremony took place at the GTMC Annual Conference in Sheraton Park Lane in London on 3 November.