Holywell Park has achieved BDRC Continental VenueVerdict Gold Standard Accreditation which is given to those properties recording a twelve-month Net Promoter Score of +70 or higher from 40 or more Business Event Host responses in the twelve month period January to December 2014. Furthermore, each of the four calendar quarters is required to contain at least ten responses. In the last two years, the dedicated conference centre in Loughborough, Leicestershire, has achieved BDRC Continental VenueVerdict Gold Standard Accreditation on four occasions.
In addition to Holywell Park achieving Gold accreditation, Burleigh Court – its four star conference centre and hotel - achieved Highly Commended under the scheme.
Emma Boynton, head of Sales and Marketing at imago, comments: “Feedback from clients is extremely important to imago. It helps us to build a strategy which allows us to continually improve our customer service. Being awarded BDRC Continental VenueVerdict Gold Standard Accreditation is recognition of the high standards we are achieving at Holywell Park. As it is calculated by responses from people who have attended events held here the accreditation is even more valuable. It is also pleasing that Burleigh Court has achieved Highly Commended and we look to build on this in future.”
Launched in 2003, imago unifies Loughborough University’s conference and events venues under one brand, providing high quality meeting spaces, venues and accommodation along with excellent sports and leisure facilities. imago manages Burleigh Court, Holywell Park, Loughborough University’s conference and events facilities and The Link Hotel.