Philip Saunders, Chief Commercial Officer, South African Airways, said, “Strong customer service is at the heart of our brand and we’re thrilled with the award, voted for by readers of Business Traveller.
"Since joining South African Airways I have been enormously impressed with the level of pride and dedication that our staff place in the role of looking after our customers. I would like to take this opportunity to show my appreciation for their role in this award, and thank the readers of Business Traveller for voting for us.”
Widely regarded as the market’s benchmark for excellence, South Africa’s national carrier beat competition from Ethiopian Airlines, Kenya Airways and Comair (British Airways) for the title of Best African Airline. The Business Traveller Awards are voted for by readers of the magazine and are designed to reward products and services that the readers themselves value. The 2019 Awards were announced at London’s Royal Garden hotel on Monday October 7 by the publishers of Business Traveller magazine, and presented by special guest, the BBC’s Deputy Political Editor, John Pienaar.