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ANA makes changes to simplify online booking and  confirming pre-flight seat selection process

New functionality will give more latitude in seat selection to passengers who book later
All Nippon Airways (ANA), Japan’s largest and 5-Star airline for seven consecutive years, has announced that its online reservation system will include new functionality to make it easier for passengers to confirm seats prior to departure. These changes will be applied to passengers who make their reservation for certain booking classes and also select specific seats.

The decision to make changes to the seat selection process is based on customer feedback and is intended to make seat confirmation open to passengers who book their tickets closer to departure. ANA’s modified seat selection process will go into effect on May 29th JST, and will be applied towards flights departing from August 19th  and onwards.  

For the majority of passengers, there will be no additional cost for the advanced seat selection. ANA Diamond Service Members and Platinum Service Members will be exempt from these charges. A fee will be applied only to passengers who make their reservation through booking class V, W, S, L and K and also select specific seats.

ANA strives to remain at the cutting edge of technology and providing 5-Star service, and the advanced seat selection process is part of an ongoing bid to make the full benefits of ANA available to all passengers.

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