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Rocco Forte Hotels appoint Marco Novella, Managing Director of Brown's Hotel

Marco Novella, Managing Director of Brown's Hotel
Rocco Forte Hotels has announced the appointment of Marco Novella as Managing Director of Brown’s Hotel.
Whilst being primarily based at Brown’s Hotel, Mr Novella will also oversee two other hotels within the group, The Balmoral, Edinburgh and Hotel Amigo in Brussels.

Responsible for the day to day operations and strategic direction of Brown’s Hotel, Mr Novella will oversee 115 rooms, of which 31 are suites; the seasonal British restaurant, HIX Mayfair; The English Tea Room, the hotel’s iconic afternoon tea lounge; The Donovan Bar, the hotel’s ever popular destination bar; The Spa and the hotel’s meeting and events offering.  

Mr Novella joins Brown’s Hotel from his position as Chief Operating Officer for Grace Hotels Ltd where he managed a portfolio of seven hotels worldwide and planned the opening of seven additional properties.  

On his appointment at Brown’s Hotel, Mr Novella said:   “I am delighted to take up this position within Rocco Forte Hotels at the flagship Brown’s Hotel in the heart of Mayfair, the ultimate location for an increasingly discerning generation of luxury travellers. We have great plans for the future of Brown’s Hotel with my own primary focus being on elevating the experience of our guests through outstanding service, increased suite offering and exceptional food and beverage.  

Personalised experience and the individuality of the team are intrinsic to the ethos of Rocco Forte Hotels, an idea which very much aligns with my own view that service, whilst luxury, is not about reserve but rather innovation, approachability and a refreshing outlook.”

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