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Inntel’s Business Travel Team is busier than ever

Sarah Shenton, Business Travel Manager
Following a recent rise in demand for scheduled flights Inntel have now recruited two new and experienced air consultants to join the Business Travel team. The priority is to find the best possible fares for our clients, especially on long haul flights.

However as security is becoming more of a concern these days we are also making it clear to everyone that we are able to track all travellers using our own i-Care system and that we are here to support our clients quickly and efficiently should they ever have any concerns about their travellers’ welfare.

In the last few months, Jan Lawlor has been promoted from the rank of Senior Air Consultant to Travel Team Manager and two others (Amy Corkery and Tom Joyce) have been made Senior Travel Consultants. As part of their continuing professional development, we arranged for Tom Joyce and Toni Brooker to take the VA-1: Confederation of Tourism and Hospitality (CTH) Level 2 Certificate in VA Fares and Ticketing QCF and they both passed with flying colours, scoring an impressive 97% and 98% respectively.

The Business Team is determined to offer clients the best online and offline travel booking experience at all times, and that means being quick to adapt. As Sarah Shenton, Inntel’s Business Travel Manager, explains: ‘I want our clients to see us as an extension of their own team, so they can turn to us as soon as their needs change and trust us to respond appropriately.”

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