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American Express Global Business Travel announces new CEO

Industry veteran Doug Anderson joins GBT to accelerate next phase of transformational growthe

American Express Global Business Travel (GBT) has announced Doug Anderson joins the company as CEO, effective immediately. With more than 30 years of global management experience, Doug takes the helm of GBT to accelerate the organisation’s strong growth trajectory.

“Now more than ever, GBT is an innovator in travel management and a company that is forging the way towards a new definition of business travel,” said Doug Anderson. “With new technology offerings and the opportunity to continue to expand GBT’s footprint, the company is on a clear path towards unparalleled success. I am honoured to lead the organisation on this journey as we transform business travel.”  

Spun from American Express just over two years ago, GBT has effectively leveraged a customer-centric approach while making new investments in technology, insights, and product.    

“Over the past 2 years, we have assembled an unparalleled team of top industry talent, and Doug is the right leader to continue the great momentum we’ve seen with GBT to date,” said Greg O’Hara, Chairman of the Board, American Express Global Business Travel. “We are a proven, winning team backed by substantial investment, with a focus on the future. Our infrastructure transformation is nearing completion and our M&A activity is ramping up quickly.  We are making and will continue to make sweeping technology investments to support our customers’ ever evolving requirements.”  

O’Hara continued, “These investments are paying off and the industry is taking notice by rewarding us with new business. In many ways, we’re just getting started. Having a well respected travel industry leader like Doug as CEO to drive the operations of our business, will help us continue to accelerate this pace. Doug’s business travel knowledge and his ability to lead strong, successful companies that deliver exceptional value to their customers make him the ideal person to continue GBT’s growth now and in the future.”

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