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Customer value at the forefront for ExCeL’s new Executive Director Paul Brindley

Executive Director Paul Brindley
ExCeL London, the capital's international events venue, has appointed a new Executive Director, Paul Brindley. Brindley will be succeeding James Mark who has been with the venue since its launch in 2000. During this time Mark oversaw all services provided by ExCeL, delivered the 2012 Olympics in the venue, headed up the commercial partnerships, catering and media teams and led the transformation of ExCeL’s food and drink offering.

Brindley has most recently worked as Global Business Development & Key Account Director with Travelex, developing their commercial scope across 98 airports and working with over 250 retail partners. He has a background in business leadership and marketing with Heathrow Airport Ltd, Heathrow Express, Unilever and a number of major consumer brands.

David Pegler, CEO of ExCeL London said “We are delighted to welcome Paul as part of our senior management team, his experience of transforming business processes and enhancing customer journeys will add value for all of ExCeL’s customers and enhance our world-leading visitor experience.”

Brindley’s appointment comes at a time when ExCeL is focusing on developing its relationship with business partners in the events industry by offering an expanded suite of end-to-end event solutions, which will continue to position ExCeL as the venue of choice for UK and international events.

Brindley commented “I am excited to be joining ExCeL during this era of transformation for the events industry. I look forward to working in partnership with event organisers and exhibitors to develop solutions which create value for all stakeholders, increase attendance and help achieve the great event outcomes for which ExCeL is renowned.”

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