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Steiner Spa Consulting launches Remote Management Service

In a move to continue to strengthens its service offerings, Steiner Spa Consulting launches Remote Management Service (RMS), to give its spa clients instant access to Steiner's global network of experts with extensive experience across a broad spectrum of specializations, intellectual capital, and a wealth of best practices.

The on-call service answers the needs and challenges of spa operations by providing spas with ongoing strategic business counsel and fast solutions in a competitive marketplace. Moreover, it’s an economically feasible alternative for spas that can’t have a consultant onsite at all times.  

Through RMS, spas will have access to a global team of 40 full-time experts across business, education and spa operations drawing from a track record of over 200 award-winning and successful spas. In addition to that, Steiner Spa Consulting taps into training resources from the Steiner Education Group (SEG), the industry leader for massage therapy and skin care education.  SEG’s extensive network of educational centers worldwide has been training health care professionals for more than 30 years and graduates more than 5,000 massage and skin care professionals per year.  

“A lot of effort goes into pre-opening, yet once a spa opens, it’s often when they’re most vulnerable and in need of support. In today’s business climate, RMS will help spas anticipate, identify and resolve issues faster whether it’s reviewing P & Ls, generating revenue management ideas, addressing staff and training issues, retail incentives, and more,” says SSC co-president Jeff Matthews.  

RMS joins an arsenal of services offered by Steiner Spa Consulting, known for developing profitable and high performance spas.  It has amassed a resource of rigorous business practices, fail-proof operational systems, training programs and case studies. Its scope of services includes Concept & Design, Construction Assistance & Advice, Recruitment & Training, Pre-Opening Planning and Assistance through to Post-Opening Support and Ongoing Operations Management.

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