The hotel also won ‘Best Use of Technology’ at the event, which celebrates the finest hotels throughout Europe across 12 categories, bringing together some of the most iconic hotels and hoteliers across the continent.
Winners of each category are automatically entered into the ‘Hotel of the Year’ category and Staybridge Suites London - Vauxhall was unanimously selected by the judging panel who were impressed by the team’s innovative approach to enhancing the guest experience.
Giovanni Valentini, General Manager for Cycas Hospitality, who was also first runner up for ‘Hotelier of the Year’, said: “To be crowned ‘Hotel of the Year’ for all of Europe against such an impressive and competitive line up is a real honour for us. It’s great to get recognition for all the hard work the team have put in.”
Karen Khanna, IHG Vice President, Operations – UK&I, said: “The Staybridge Suites brand is, above all else, about its guests and the sense of community built within the hotels. We’re extremely proud that Giovanni and his team have been recognised for their outstanding commitment to providing guests with a home away from home.
Khanna added: “Despite being opened just shy of two years, Staybridge Suites London - Vauxhall has constantly achieved the highest scores for guest satisfaction across IHG’s Europe portfolio. Waggers, the hotel dog (part of the welcome home team) greatly contributes to this! Congratulations to all.”
Working with leading technology partners including RoomNetTV and Airwaves Europe, Staybridge Suites London - Vauxhall provides the latest in-room entertainment which helped secure the accolade for Best Use of Technology. The hotel was also shortlisted for the ‘Innovation of Service’ award.
Following the recent acquisition of Staybridge Suites Newcastle, Staybridge Suites London - Vauxhall is one of five Staybridge Suites hotels in the UK to be managed by Cycas Hospitality, leaders in the extended-stay sector.