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United Airlines unveils plans for move to Terminal 2 at London/Heathrow

United Airlines customers using London Heathrow Airport will enjoy improved services and amenities with the move of the airline’s operations to the airport’s new Terminal 2, The Queen’s Terminal, on June 4, 2014.
From that date, United flights at Heathrow – currently split between Terminals 1 and 4 – will be “under one roof” for the first time since the United-Continental merger in 2010.  United will be the first airline to operate from Terminal 2. 

At Terminal 2, United customers will benefit from easier, faster routes through check-in and security on departure and through border control on arrival.  They will have a choice of check-in methods: quick and easy self-service kiosks, fast bag-drop desks and full-service check-in desks.  Customers will also be able to enjoy a wide variety of shopping, dining and seating options in a light, airy, spacious building.

“We’re delighted that from June 4 all our Heathrow operations will be under one roof at the airport’s most advanced facility,” said Bob Schumacher, United’s Managing Director Sales, U.K. & Ireland.  “Terminal 2 will allow us to provide our departing, arriving and connecting customers with a state-of-the-art, user-friendly airport experience.”

United Club and United Global First Lounge
Two spectacular new lounges will be available for the use of United’s premium customers at Terminal 2: United Club and United Global First Lounge.  Totalling around 22,000 square feet (2,043 square meters) in area, the facilities will feature floor-to-ceiling windows with views of the airfield and will offer complimentary food, beverages and Wi-Fi in addition to business facilities, shower suites and other amenities and services.

Later in 2014, the operations of United’s 22 Star Alliance partners serving Heathrow will progressively move to Terminal 2, enabling faster, more convenient connections for United customers to and from flights operated by other Star Alliance airlines, as well as Aer Lingus. 

United operates up to 17 flights per day from Heathrow to six of its U.S. hubs: Chicago, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C./Dulles. United operates more daily flights from Heathrow than any other U.S. carrier.

All-Widebody Heathrow-New York/Newark Service
All five United daily flights between Heathrow and its New York hub, Newark Liberty International Airport, are being operated with widebody aircraft during peak periods this spring and summer. 

Flights previously operated by Boeing 757-200 aircraft are being operated by three-cabin Boeing 767-300s, each featuring a total of 183 seats – six in United Global First, 26 in United BusinessFirst and 151 in United Economy, including 67 Economy Plus seats with added legroom and increased personal space.  Like premium cabins on all United international long-haul flights, Global First and BusinessFirst will feature flat-bed seats.  Details of flight schedules are available at

U.K. Services
In addition to its Heathrow services, United offers nonstop service from Manchester to New York/Newark and Washington/Dulles, and from Belfast, Birmingham, Edinburgh and Glasgow to New York/Newark.  The airline will launch seasonal nonstop service between Edinburgh and Chicago on May 23, 2014 (westbound).  United offers nonstop trans-Atlantic service from more U.K. cities than any other airline.

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