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Capita Travel and Events puts travellers first with new programme

Capita Travel and Events announces the launch of ‘Traveller First’, a unique programme encompassing added value benefits, destination knowledge and traveller security. Traveller First aims to reduce the stress employees can experience when they’re away from home, no matter how frequently they travel.

As a result of Capita Travel and Events’ supplier relationships and buying power, Traveller First gives travellers exclusive access to a range of benefits to improve their experiences. Benefits include items such as room upgrades and fitness classes in hotels, rail station lounge access, free Wi-Fi, parking and priority check-in for air and rail and employers receive information to quantify the related savings.

Traveller First gives travellers access to the information they need to help take pressure off them when preparing for a trip and whilst on the move. Detailed itinerary access via Capita Travel and Events’ mobile app, pre-travel destination and etiquette guides and live travel disruption alerts ensure travellers are informed at every stage of their journey. Enhanced security measures, including discreet room number allocation at check-in, are provided by Traveller First hotel partners which have committed to helping travellers feel safe and secure while away from home.

Trevor Elswood, chief commercial officer at Capita Travel and Events, said: “Awareness of ‘traveller friction’, the negative impacts of business travel on travellers work and personal lives, has been on the rise over the last few years. We’re seeing more customers taking steps to tackle that and Traveller First gives travellers destination and trip knowledge, helps them feel safe and secure and provides easy access to perks that make travelling less of a burden. With improved duty of care, reduced trip expenses and recognisable value, organisations will see increases in policy compliance and visibility of travel activity and spend.”

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