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NYU School of Professional Studies to offer Certificate in International Conference Centre Management

The NYU School of Professional Studies Tisch Center for Hospitality and Tourism has launched a new Certificate in International Conference Centre Management, developed in consultation with the International Association of Conference Centres (IACC).  This is one of the first non-credit certificate programs that specifically focuses on the distinct, highly complex segment of the global meetings industry and the unique challenges that require appropriate skills and training. 

The new certificate complements existing Tisch Center programs that span the hospitality industry, including Venue Operations, Restaurant Operations, and Conference and Meeting Management. IACC, which boasts 350 members worldwide, has been a supporter of Tisch Center students since 1999 when they established the IACC-New York University Doris Sklar Scholarship.  

The six-course certificate incorporates cutting-edge technology and will be offered online in an asynchronous format that will allow students from anywhere in the world to complete the program. The required courses include Foundations of Conference Centre Management and Operations; Human Resource Practices and Techniques; Financial and Legal Frameworks; and Current Issues in Conference Centre Operations. Electives offered are Prospecting and Sales Strategies for Conference Centres and Event Venues; New Technologies for the Meetings and Conference Industry; and Marketing and Positioning Strategies for Meetings, Events, and Conferences.  

The certificate is being offered in Spring 2015, and students will employ a global lens to evaluate common business issues, including decisions about ownership structures and day-to-day operations; supervising a diverse workforce in a service industry; ethical issues and risk assessment; business development, and marketing and positioning; identifying and deploying technology to modernise service offerings; and developing a strategic vision to ensure long-term success.  

IACC Global President, Peter Stewart says, “The collaboration with NYU School of Professional Studies made so much sense to us as we scanned the market place for a provider to work with us on developing a conference center specific program which could be offered on a global basis.   Our relationship with the team at the Tisch Center goes back many years, and we value the opportunity to help them develop this program, which will be the first of its kind."  

“We wanted to develop a curriculum that would serve the educational and training needs of both industry veterans and those seeking to begin their careers,” said Donna Quadri-Felitti, clinical associate professor and academic chair, NYU School of Professional Studies Tisch Center for Hospitality and Tourism. “Our collaboration with IACC is a prime example of how our programs align themselves with industry.”  

Registration is open to all, including existing conference centre staff and those aspiring to work in this vibrant sector of the global meetings industry. The Certificate in International Conference Centre Management is endorsed by IACC and the association encourages their members to enroll their future leaders on this exciting new program.

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