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CH&Co invests in staff in readiness for EU FIC regulation changes

As part of its five year £2million commitment to staff training, CH&Co is hosting a series of roadshows, developing online training courses and creating online and printed information for its chefs and front-of-house teams to ensure they are ready to handle the changes in food labelling which comes into force in December 2014.

The Food Information for Consumers Regulation (EU FIC) legislation will come into force on 13 December, by which time all of CH&Co’s 3,000 staff will be fully briefed on the changes and how these impact on their day-to-day business. 

Over 400 executive chefs, chefs and managers including the executive board will attend bespoke roadshows in October, taking them through the food information labelling requirements, including the complexities of allergen labelling.  This will be quickly followed by an online training course, which has been devised by independent specialists specifically for CH&Co, before they cascade their knowledge down to their teams.

In addition to staff training of food nutrition and labelling, CH&Co is creating signage, point-of-sale information and revised menu cards.  These will be rolled out in November and December to all of its food service business units – Charlton House, Chester Boyd, Ampersand, Lusso and Apostrophe.

Emma Hill, Health & Safety Manager at CH&Co said “We are constantly reviewing and improving our training opportunities, and developing our staff so they can competently interpret the requirements of the Food Information for Consumers Regulation and its importance to the business.  We see this as a natural extension of our chef nutrition training scheme, which is why we are committing so much time to training all Chefs in our B&I and Commercial business units.”

In 2014 CH&Co was reaccredited for the “Gold Champion Status: Investors in People” Award for its positive working environment and development opportunities which it first gained in 2011. It is awarded to just 1.23% of recognised organisations across all industries, and CH&Co is the only company within the contract catering industry to hold this status.

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