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Technology

Travel tech start-up gets early boost from The Knight Residence

App and Kinghts Resindency book
Criton Apps has signed up the prestigious Edinburgh-based The Knight Residence, part of the Mansley Group, to its digital concierge service, as the fledgling travel tech company marks a very positive first three months.

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GES adds leading visitor engagement technology with acquisition of Poken

Access
Poken’s extensive event measurement and visitor engagement capabilities perfectly complement GES’ core live event services and technologies
GES, a global full-service provider for live events, announced the purchase of Poken, a cloud-based event management platform. Poken brings together digital and physical event spaces to drive engagement and gain better insight through real data.


Read more: GES adds leading visitor engagement technology with acquisition of Poken

Amadeus releases new travel intelligence solution - The path to productivity: instant data insights to empower travel agents

Productivity Tracker, the latest solution in the Amadeus Agency Insight suite, equips agencies of all sizes with an in-depth understanding of their performance
The travel industry is growing at a rapid pace, with new entrants using the latest technology as they try to disrupt traditional travel sellers. In order to stand out from a growing marketplace and keep ahead of the pack, travel agents need to ensure that their operations are as efficient as possible so they can focus on providing the best service to travellers.


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Tech start-up encourages travel trade to embrace digital to enhance customer service as Scottish Tourism Week begins

Julie Grieve, founder of Criton
ScotHot finalist, Julie Grieve CEO and founder of Information Apps, says that the dominance of online travel agents (OTA) is a lesson for the tourism sector, which must now focus on using technology for the best customer experience.

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Channel Optimization: The Secrets of Data-Driven Hoteliers

New report from Sabre and Phocuswright shows the steps hoteliers can take to create and maintain the right channel strategy to reach and convert more customers
Sabre Hospitality Solutions has collaborated with Phocuswright on a new research report that evaluates channel optimization in the hospitality industry, identifying the critical elements of an effective, future-ready channel strategy that will maximize the ROI of both direct and indirect channels.


Read more: Channel Optimization: The Secrets of Data-Driven Hoteliers