Maestro PMS acquires strategic software assets of Navicom Inc. to strengthen integrated guest engagement offerings
Published: Thursday, 12 January 2017 12:15
On-property GEM communication tools personalise guest relationship; in-house service requests drive guest interaction
Maestro PMS, a leading provider of enterprise hotel management software for independent hotels, resorts and multi-property groups, announced it entered into a definitive agreement to acquire the guest feedback software and service assets of Navicom Inc. Navicom’s widely installed online Guest Experience Measurement (GEM) system captures guest feedback and is a key tool for improving both operational and reputation management strategies.
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