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Western & Oriental hosts agents on an educational trip to India

Western & Oriental hosted seven travel agents on an educational trip to India in September, drawing on the tour operator’s legacy of tailor-made luxury holidays to the destination.  
The trip, supported by Oberoi Hotels, showcased the culture, sights, flavours and adventures offered within India to give agents a broader understanding of the country that will help them when planning and selling bespoke holidays for their clients.


The week-long tour began in Mumbai, the commercial and entertainment capital of India - and the home of Bollywood. Here, the group was taken on a tour of Dharavi slum which gained notoriety through the film Slumdog Millionaire. Home to more than one million people, Dharavi is also a centre for small business in Mumbai, with industries turning over more than US$650 million per year. In Jaipur, the Pink City, the group visited historic monuments including the City Palace, Jantar Mantar Astronomical Observatory and the Amber Fort before testing their bargaining skills buying souvenirs in the local market. A journey 2,200 metres above sea level to the former British summer capital of Shimla in the Himalayan Foothills provided the group with a complete change in scenery, before the final stop of the trip in bustling Delhi. The group stayed at Oberoi hotels in each destination.  

With presentations throughout from local experts on India’s history, wildlife and tourism opportunities, the trip was an invaluable means for agents to discover first-hand the complete range of experiences and landscapes available within India.  

The visit was organised by Nikhil Chhibber of tour operator Western & Oriental, who commented, “India is a destination full of surprises and many contrasts due to its sheer size. What binds India is its tradition of storytelling, so we want to encourage travellers to visit and find their own story.  

“We sought to demonstrate Indian hospitality by bringing these guests out as travel professionals and sending them home as ambassadors for India’s beauty, diversity and vibrancy. We hope they’ll help us spread the message to friends, family and customers that India really is Incredible.”

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