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Digital walkie-talkie system enhances Kuala Lumpur Convention Centre’s security capabilities

Kuala Lumpur Convention Centre’s Security team members with the new digital walkie-talkies
As part of the Kuala Lumpur Convention Centre’s (the Centre) on-going efforts to ensure the delivery of world-class services to delegates and visitors alike, the facility has invested over RM500,000 to enhance security services with the purchase of a digital walkie-talkie system comprising 200 walkie-talkies and five portable radio repeaters.

According to the Centre’s Deputy General Manager, Simon Lomas, the new system provides increased range and coverage, minimises ‘blind spots’ and offers simultaneous transmission thus “allowing our team to respond swiftly in the event of an incident.

“The boosted signal strength has expanded our coverage area to a 10km radius and being able to simultaneously communicate with each other and radio for assistance without interruption or dispatch security or emergency responders to a situation without delay will definitely benefit both our guests and team members.”

Running on the Centre’s IP (Internet Protocol) network, the digital walkie-talkie system features include simultaneous multiple person conversations; push-to-talk capabilities that deliver increased capacity and spectrum efficiency; integrated data communications; and enhanced voice capability so there is no noise interference.

The digital walkie-talkie system is one of four projects under the Centre’s RM7.5million investment in technology upgrades to ‘future-proof’ its core technology infrastructure and ensure the venue stays ahead of the curve in today’s increasingly technology-driven world. The remaining three projects are the upgrading of the data centre backbone infrastructure to 10 Gigabytes, improving the virtualised server environment and installation of an IP CCTV (Closed-Circuit Television) system.

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