Tourism Malaysia launches ‘My Tourist Assist’ (MyTA) app to support safe travel for tourists in the country

The app is developed and managed by UST Global and Jana Tiga Holdings
Tourism Malaysia at a press conference announced the launch of My Tourist AssistTM (MyTA) mobile app to support safe travel for tourists in the country. The app is developed by UST Global, a leading digital technology services company, and managed by Jana Tiga Holdings Sdn Bhd, a company working with large Malaysian conglomerates.

Malaysia enjoys hosting millions of tourists every year and is one of the most visited countries in the world. My Tourist Assist™ is an e-Government service under Tourism Malaysia. Tourism Malaysia recognises the importance of safety for tourists in Malaysia, especially in the event of natural disasters in the region. The app is available for download on Google Play and App Store.  

Once the app is downloaded, the user/Tourist will have to add their profile and an Emergency Contact. Key features of the app include ‘UrSafe’ tab with SOS button for sending alert to heir near Kin in the event of emergency and security services to be immediately alerted. The app also lists various ‘Essential Services’ like Police Stations, Hospitals, Pharmacy, ATMs, Embassy, Train Stations and Petrol Pumps. Tourists can select the service they are looking for and open its location on map to reach there. The app is easy-to-use and highly recommended by the Tourism Malaysia. More features will be added in the coming days.  

Commenting on the launch, Gilroy Mathew, Head - APAC, UST Global, said, “We are happy to work with the Malaysia Tourism department in launching My Tourist AssistTM app. We launched UrSafe a few years back in India, and witnessed a huge traction and applause by the Police department.”  

George John, Director ASEAN, UST Global, said, “We are excited to launch MyTA app with UrSafe feature developed by our Malaysia team. We are confident that the app will be of great use to the millions of tourists visiting the country and will help make Malaysia a safer place to travel to.”  

Dato James Wong, Chairman, Jana Tiga, said, “I’m proud to bring this apps as it would certainly make the travel of tourists safer in Malaysia. Millions of travelers would benefit most from the many features of this apps.”

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