HeadBox rolls out STACK booking software to 5,000 UK venues

HeadBox, the UK’s only SaaS (Software as a Service) enabled marketplace for inspiring meeting, off-site and event spaces, is launching the roll-out of its new venue software, STACK, across the 5,000 UK-wide venues already using HeadBox.

Developed by HeadBox, ranked #23 in the recent 2018 Startups UK Top 100, STACK makes venue availability more visible for guest bookers and enables every venue website to be transactional 24/7, 365 days of the year. STACK, offering a hybrid SaaS subscription, provides venues with a seamless end-to-end venue management system that enables them to drive enquiries directly to their own sales channels, increases enquiries and direct booking conversions as well as boosts team productivity.  

The roll-out of STACK follows a successful soft launch in February with a limited number of clients, including founding members such as Lumiere London and an exclusive London private members club. The beta-testing delivered overwhelmingly positive feedback from the users due to STACK’s unparalleled streamlined booking process enabled by innovative technology. The booking software is now already in active use by over 100 London-based spaces.  

The seamless end-to-end venue management system for venues is built on three key features:
  • A booking and payment widget: that allows users to embed a unique HeadBox code on their website to add a customisable booking widget, facilitating 24/7 online bookings and instant messages directly to the venue.
• A CRM dashboard: that enables venues to manage each step of their sales process in real time including sending bespoke proposals and contracts to their clients without leaving the software.
• Marketing power from the HeadBox platform: that promotes their venue to a huge network of high quality corporate bookers such as Dentsu Aegis, L.E.K Consulting, UBS, Domestic and General, Farfetch and Amazon on the fastest growing events marketplace in the UK.  

Carlos Lumiere from Lumiere London, comments: “We were very eager to use HeadBox’s fantastic booking system STACK. Unlike other off-the-shelf products, STACK has been developed from the ground up and we are proud to be a part of this project. Already it has proven to be so versatile that we have gathered all our resources and pooled them to now manage every enquiry ranging from a phone call to online bookings with STACK's unique approach. STACK should be the go-to-tool for venues looking to streamline their venue’s operation.”  

Andrew Needham, CEO and Founder of HeadBox, explains: “Our vision is to reinvent the global events industry through technology, and we have developed the HeadBox marketplace and its range of digital tools for the millennial generation that will make up over 50% of the workforce by 2025. With STACK, HeadBox is evolving into a fully SaaS enabled marketplace. We built STACK to increase the direct enquiries, bookings and revenues our Host venues receive from their own website traffic and marketing efforts. This strategy further cements our relationship with our Host venues as valued partners who are exploiting our technology both on and off HeadBox.”  

“It becomes a win-win solution as by servicing our technology we are helping them to achieve visibility, show availability and be transactional across both their own sales channels as well as our marketplace. This can be compared to the evolution of the travel and hotel sector, where originally aggregated marketplaces were holding hotels and accommodation ransom, but were then subsequently disrupted by the likes of Triptease, which has seen hotels take back control and be able to reach and service customers both via their own website as well as via the aggregated platforms,” Needham continues.

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