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Guestline’s cloud hosted solutions are ‘obvious choice’ for Best Western London Peckham Hotel

Best Western London Peckham Hotel
The latest hotel to opt for Guestline’s award winning solutions is London based, Best Western London Peckham Hotel. The hotel, which is part of a group 10 properties with 915 bedrooms, will be implementing Guestline’s property management system, Rezlynx, to facilitate group wide operational efficiencies and cost savings in several of their properties.

Guestline’s Rezlynx will provide the hotels with easy-to-use, centralised functionality that enables them to deal with guests and repeat visitors quickly and efficiently, delivering improved customer service.

Best Western London Peckham Hotel’s senior manager Gauhar Nawab said “The time came when we needed to move forward with our technology and centralise more of our processes across the group, working more as a multi-site operation rather than individual businesses. The functionality ticks all of our boxes and with many of the procedures automated, this will allow us to save time and resources. Guestline’s products came highly recommended by numerous sources so it was an obvious choice for us to select their solutions.

"This is a very exciting time for us and I’m confident that Guestline’s solutions will help us achieve our goals of increasing occupancy, revenue and driving direct bookings across our portfolio.”

Sister properties, London Croydon Apart Hotel and Valiant House in Wembley (trading name to be confirmed), will also be having Rezlynx PMS installed at a later date. The cloud based property management system is automated across parts of the hotel group, ensuring centralised operations, streamlined workflows and a single overview of the group – important when managing and reporting on occupancy and distribution channels on behalf of multiple properties.

A comprehensive rate management tool ensures that revenue is maximised at every opportunity, generating improved revenue per available room (RevPAR). The system also automatically confirms the booking by email or text.

Matt Willacy – Corporate sales manager at Guestline added “Best Western London Peckham Hotel, London Croydon Apart Hotel and Valiant House are a brilliant addition to the large portfolio of hotel groups using the Guestline software. With proven success in similar properties, I am looking forward to watching the team embrace the technology and seeing the results drive the group forward."

Experts in revenue generating software technology, Guestline offer a range of products covering all areas of hospitality and hotel management from PMS, online bookings, central reservations, channel distribution, website design, PCI compliance and EPOS systems.

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