Classic British Hotels is a collection of unique, luxury hotels across Britain and Guestline solutions are installed in over a third of members. The group specialise in 3 and 4 star independent hotels, each hotel being exclusive to Classic British Hotels and having its own unique character and style.
One of their member hotels, Marygreen Manor in Essex, has implemented Guestline’s suite of cloud hosted solutions. David Lee, General Manager explains the reasons why: “We were getting increasingly frustrated with our old technology provider and decided it was time for a change. We were very pleased to switch to Guestline’s solutions as they are so easy to use, yet effective and do the job perfectly. The system allows our staff to save time and resources, ultimately ensuring the hotel is run in a smooth and efficient manner and generating additional revenue.”
Being a fully integrated, cloud hosted solution, the Guestline products sit seamlessly within the properties to allow smooth and effective automation of processes, room distribution, rates and bookings in real time.
Another Classic British Hotel member, The County Hotel, a 53 bedroomed property in Chelmsford, are also reaping the benefits of Guestline’s cloud hosted property management system Rezlynx, EPoS, Distribution and PCI Manager. Graham McGregor, General Manager added, “In-spite of the pressure of learning a new software system in quite a short period of time which could have dramatic effects on our business, there is not one member of our team who would revert back to the old system.
Rezlynx PMS provides us with all the data and in-depth analysis that we need to operate effectively, allowing us to adapt to changing market demands quickly. The system is user friendly, and most importantly it helps generate more direct bookings.
Rezlynx is logical, effective and quick. It also checks commission rates and charges on a daily basis – I cannot recommend it enough.”