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Best Western Bromley Court Hotel go live

Guestline have just successfully completed a full install of cloud-hosted software solutions at BEST WESTERN Bromley Court Hotel. The hotel, that sits conveniently on the outskirts of Bromley town centre with Central London on the doorstep, opted for an integrated solution from Guestline - Rezlynx PMS, Guestline EPoS, Channel & Distribution Manager and PCI Manager - to manage their 100 plus rooms and extensive leisure facilities.

The Guestline installation team recently spent a week at the hotel installing the solutions and training the team on the new systems. Tim Turner, Managing Director at Bromley Court Hotel says, “The Guestline system is everything and more than we had expected and both trainers have gone above and beyond what is probably the scope of their job. Nothing is too much trouble and they do what has to be done in a very inspiring manner.

"They engaged with the team and are clearly passionate about what they do. It is clear that we are benefitting not only from their knowledge on the technical aspects of the Guestline products but their experience in the industry, suggesting improvements on the way we operate which has and will add huge value to our business. This is experience that you cannot quantify but has been invaluable and delivered in a very self-effacing and unassuming manner.”  

Ian Elske, Guestline PMS Trainer commented, “Full credit should be given to the team at Bromley Court. Their eagerness, determination and excitement throughout the install was infectious. Training was delightful as each member of the team was wholeheartedly determined to ensure the success of the project. The seamless interface between Rezlynx PMS and Best Western will definitely ensure their bookings are received as expected and never miss an opportunity for a room sale, alongside our Channel Manager which will ensure they are exposed to as many OTA’s as possible.”  

Jonathon Lee, Guestline EPoS Engineer added, “Working with the team at Bromley Court Hotel was fantastic; their assistance and eagerness for Guestline’s EPoS solution was extremely helpful and made the whole install go smoothly. Being able to train and help them with our EPOS solution is most certainly going make their operation smoother, especially with the installation of five hand held EPOS terminals.”  

Best Western Bromley Court hotel was originally built in 1801 as the home of Baron Farnborough, an avid collector and patron of the arts and was converted into a hotel in 1931. It has recently benefitted from a complete modernisation to include a gym, leisure centre and new brasserie.  Bromley Court was home to the famous Bromel Jazz Club and has hosted the likes of Acker Bilk, David Bowie, Eric Clapton and Cream, Pink Floyd and Jimi Hendrix.

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