Developed as a result of extensive research and focus groups, the Hospitality Smartphone App has been intuitively designed to give users a range of information as well as interactive services and rewards.
In the first launch phase, users of the App have access to instant live match coverage, including a dynamic team sheet with stats on Chelsea’s players, live commentary as well as an assistance page giving guests instant communication with their account manager, links to live travel updates and a feedback page allowing them to comment on their day.
Those who register for the App also have access to exclusive offers at Stamford Bridge, including discounts at the recently re-launched on-site restaurants Marco Grill and Frankie’s Sports Bar & Diner, as well as news and offers from Antara Spa at the Chelsea Health Club and Spa, providing even greater value and reward to fans of the club.
Simon Hunter, Head of Venue & Brand at Chelsea Football Club comments, ”Chelsea FC is the first football club to develop a Hospitality App that engages with fans in this way and we’re immensely proud of that as well as the positive response from supporters since its December 2013 launch. Not only does the App communicate up-to-the-minute matchday news and events as they happen, but provides them with an easy-to-use platform to interact with their club directly, allowing us to engage, reward and continue to provide the very best service to our customers.”
Following the initial launch, functionality of the Hospitality Mobile App will continue to evolve to enhance the hospitality experience for fans of Chelsea Football Club, delivering a richer media experience and a deeper engagement with stadium vendors and club partners.
Chelsea Football Club offers first-class hospitality services with a range of memberships such as Annual Hospitality Membership, which includes tickets to all Premier League and domestic cup games (a minimum of 24 matches across the football season), premium seating, pre-match dining and a complimentary bar of beer, wine, spirits and soft drinks. Memberships also include 12 months of other ticket, business and leisure benefits compromising a range of discounts across Stamford Bridge’s meetings and event spaces, popular music venue Under the Bridge, onsite restaurants, hotels and the Chelsea Heath Club and Spa.