The 2015 Orbitz Worldwide Best in Stay Elite Award was presented to the bespoke apartments found in the heart of Edinburgh, following a range of five star reviews on its global website.
Guests that have booked and stayed at Old Town Chambers voted in a variety of attributes on a scale of 1 to 5 including amenities, maintenance, staff, room comfort, location and value.
These factors along with the number of positive reviews, frequency of booking and reputation of hotel staff, led Old Town Chambers to come out on top as the highest-rated hotel in the Edinburgh market.
Julie Grieve, CEO of Lateral City, operators of Old Town Chambers, said: “We are delighted to have won this award and cannot thank both our new and returning customers enough for voting for us. “We always strive to give our guests the best possible experience, so to win such an accolade, voted by the people who have stayed and experienced what we have to offer, is just fantastic. “Orbitz Guests come from all over the world and so we are delighted that our apartments enable guests of all nationalities to feel at home in our beautiful city.”
Old Town Chambers already boasts a list of awards and accolades including Scottish Hotel Awards Serviced Apartments of the Year 2015, Best renovation/conversions for the Townhouse at the Herald Property Awards 2014, Association of Serviced Apartment Providers (ASAP) Quality Assessment Marque (accreditation), a VisitScotland five-star rating and a 5-star Self Catering AA rating.
Julie added: “We are extremely grateful for all the awards we have won but the Orbitz award is extremely unique. It takes into account a whole host of elements from as soon as a guest steps foot into reception.
“It just goes to prove that it’s not just the stunning exteriors and location that sets Old Town Chambers apart, but also our friendly staff and luxury amenities we have to offer.”
Peggy Bianco, group vice president of global hotel services for Orbitz Worldwide, said: “Each day, our customers utilize the nearly two million reviews across our sites to get real-time advice from other customers on where to stay when planning vacations.
“We are happy to once again honour the best-in-class hotels around the world that display outstanding amenities and service based on the review scores by Orbitz Worldwide customers.”