Nel will lead the teams that source venues from these locations, to ensure excellent customer service through ongoing employee engagement and development.
Nel has spent 15 years in the meetings industry where she has gained experience in hotel conference operations, venue find, customer implementation, operations management and people development. Nel’s previous role was head of operations – venues at Zibrant, where she worked her way up from team leader.
Speaking about why she joined Capita Travel and Events, Nel said: “I’m really inspired by Capita Travel and Events’ vision and growth plans for meetings and events. Growth will bring further career opportunities and what really excites me about my role, is being able to help shape the future of such a sizable, specialist meetings and events operation.”
Paul Stoddart, director of meetings and events, Capita Travel and Events, added: “As our meetings and events business continues to grow, we are determined to retain high levels of service excellence. Nel’s operational experience, knowledge and energy will be a great benefit to our teams and customers. We’re delighted that Nel has agreed to join us and we look forward to working with her.”