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American Express GBT appoints Kasey Chapelle as global privacy officer and director of commercial compliance

American Express Global Business Travel (GBT) has announced the appointment of Kasey Chappelle as Global Privacy Officer and Director of Commercial Compliance. In this role, Ms. Chappelle, who was previously Global Privacy Counsel at Vodafone, will oversee GBT’s privacy programme, as well as be responsible for all marketing and commercial product compliance.

Ms. Chappelle will report to GBT’s Chief Compliance & Risk Officer, Si-Yeon Kim, and work closely with Chief Commercial & Technology Officer, Philippe Chérèque, Vice President, Core Products and Platform Architecture, Christophe Tcheng, and Vice President, Digital Traveler, Evan Konwiser to ensure that appropriate controls and data protection measures are in place for GBT’s products and platforms, especially as GBT extends the integration of its propriety platforms with the company’s international network partners and third-party technology vendors for the benefits of its corporate customers.  

Ms. Kim said: “Protecting our customers' and their travelers’ personal information is one of the cornerstones of GBT's compliance program. Global privacy is also one of our key considerations as we develop tools and technology to improve the customer experience. Kasey’s extensive experience in this field makes her a valuable asset in ensuring we adhere to the appropriate compliance standards as we expand key differentiators such as platform optimization, GDS connectivity, and online booking tool integration, as well as newer technologies that will facilitate greater mobile and tablet functionality.”  

Ms. Chappelle joins GBT from Vodafone, where she served as Global Privacy Counsel. In this leadership role, Ms. Chappelle guided the creation and adoption of the Vodafone privacy programme, an award-winning approach to strategic and operational privacy risk management. Prior to her role at Vodafone, Ms. Chappelle was Global Privacy Director at eBay Inc., where she oversaw global consumer privacy and data protection compliance for all eBay Inc. companies, including worldwide e-commerce and payment platforms, mobile applications and advertising divisions. Ms. Chappelle began her legal career at Wilkie Farr & Gallagher, where she coordinated counsel globally on data protection and telecoms licensing issues for worldwide product rollouts and advised on regulatory and privacy compliance for multinational companies.  

Ms. Chappelle received her J.D. from The Catholic University of America, Columbus School of Law and her B.A. from the University of Alabama, studying Advertising and Art History. She is based in London.

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