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Hoteliers rise to pinnacle of success with new development programme

Pyramid Programme graduates
More than a dozen talented hoteliers have become the first to complete a pioneering new development programme from leading hotel management company, Redefine|BDL Hotels.  
17 department heads from across the company’s UK properties have graduated from the inaugural six-month intensive Pyramid Programme, aimed at fast-tracking talented employees into senior management positions.


As well as completing ongoing business objectives and undertaking continuous assessment, each candidate received a personal mentor throughout the programme.  

Meanwhile, General Managers and Divisional Directors within the company also hosted regular masterclasses on key industry topics from profit to people.  

The graduates are now eligible to begin applying for deputy leadership roles within the company’s portfolio of branded and independent hotels.  

Stephen Bench, Divisional Director at Redefine|BDL Hotels, said: “A key part of our strategy to become an employer of choice is to provide our team with real and tangible opportunities to progress and find fulfilment in their careers.  

“Our Pyramid Programme exemplifies our commitment to supporting continuous professional development, and with so many of our senior team hosting exclusive masterclasses - including myself – I think it’s clear this is an ethos shared throughout the business.  

“Our first ‘Pyramiders’ were not only a credit to themselves but to the company, and I’m sure we’ll see many of them progress to deputy general manager positions over the months ahead.”  

The scheme, devised by Niki Fincham - Redefine|BDL Hotels’ Group Learning and Development Manager - was launched in February 2016.  

Niki said: “The first programme has been a resounding success and the bar has been set high for next year’s intake.  

“What’s more, we have now made a commitment to replicate this type of scheme for team members at different levels within the business which will ensure everyone has the opportunity to grow and develop within their roles.”  

Redefine|BDL Hotels’ Pyramid Programme will launch again in January 2017, with applications opening in December 2016.

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