QHotels had 35 Gold Standard quarterly accreditations in 2015 - the most the group has ever achieved - and topped off the year by being crowned No.1 Large Group by VenueVerdict, highlighting its consistency in providing the best experience for customers.
Remarkably, three of its hotels have been accredited for at least 12 consecutive quarters. One, The Westerwood Hotel & Golf Resort near Glasgow, is the only hotel in Scotland to retain the Gold Standard for more than four years.
Belton Woods, Dunston Hall and Mottram Hall only joined the QHotels portfolio in late 2014, and their newly attained Gold Standard Accreditations are further testimony to their teams’ commitment to their integration into the QHotels brand.
The VenueVerdict Gold Standard accreditations are based on how likely event hosts are to recommend a venue for a conference or event. The research is conducted by BDRC Continental, the UK’s largest independent market research agency.
Michael Purtill, Managing Director at QHotels, said: “It’s great to once again begin the year on such a positive and upbeat note, with nine of our venues being commended for their outstanding customer feedback.
“Our reputation in the conference and events industry keeps getting stronger, and we continue to enhance our offering based on the views of our customers. We’re constantly adapting to meet their changing needs and desires and the VenueVerdict accreditations are evidence of this. Here’s to another memorable year!”
QHotels venues receiving the VenueVerdict Gold Standard accreditation in Q1:
• Ashford International Hotel (VenueVerdict’s 2015 No.1 Hotel)
• Forest Pines Hotel & Golf Resort, North Lincolnshire
• The Midland, Manchester
• The Park Royal, Cheshire
• Belton Woods, Grantham
• Dunston Hall, Norwich
• Mottram Hall, Cheshire
• The Oxford Belfry, Oxfordshire
• The Westerwood Hotel & Golf Resort, near Glasgow
James Bland, Director – Hotels and Hospitality at BDRC Continental, said: “The Q1 Gold Standard accreditations demonstrate, once again, the continued dedication of the QHotels team in providing its customers with an excellent experience.
“This is especially highlighted by The Westerwood Hotel & Golf Resort’s fantastic achievement in receiving the Gold Standard accreditation for the twentieth successive quarter. To maintain this title shows that the staff are working as hard as ever to exceed customer expectations.”