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City Seasons Muscat re-certified for ISO 22000


The hotel proudly passes the test of Food Safety Management System, for a second consecutive year

City Seasons Muscat hotel has recently completed the re-certification for ISO 22000 for a second consecutive year and deemed the only hotel in the capital to achieve such a prestigious recognition.
The aim of Food Safety System Implementation at City Seasons Muscat is to introduce a robust and effective culture including processing and handling as well as storage and serving of food in all service areas. The hotel being very popular with banqueting and events rose yet again to the challenge by strongly establishing its name in the hospitality and F&B industries.

“The management involvement and pro-active approach of all the employees have definitely contributed to such an achievement’, said George Demitry, Group General Manager of City Seasons Hotels.

‘The vision at City Seasons Hotels is to move forward in all areas where guest safety and comfort are our first priority. ISO 22000 system being designed to measure and improve the effectiveness of food safety performance in line with the legislative requirements, it was a normal decision for us to move forward into that direction with the aim to carry out a similar exercise in all other properties of the chain in the near future,” Demitry added.

The Food Safety Team, chosen among hotel employees, is meticulously trained and strives to improve Standards of Hygiene and Sanitation, HACCP Plan, Safe food processing, Food handling practices as well as the implementation of Food Safety Program across the hotel.

“We are really proud of this achievement, said Christian Palacin, General Manager at City Seasons Muscat. Since early days, our hotel has been a leader of change whereby implementation of any new system or procedure was done with the guest satisfaction in mind.

This internationally-prized recognition comes as the result of an excellent team work for mapping processes and system requirements as well as an effective implementation of the whole scheme, to which I have the employees to thank,” he added

The certificate was awarded by Bureau Veritas in Oman; City Seasons Muscat is the only hotel in the Omani capital to receive such an accolade.

This adds to the respectful number of certifications received by the hotel in recent months of which “Best Family Hotel in Muscat’ and “Best Business Hotel” as well as the International Luxury Awards title.

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