A total of 579 firms with fewer than 250 employees registered to take part in the 2015 contest, but only 100 earned a place on this coveted list of the country’s most motivated and engaged workforces.
Brooklands Hotel scooped 25th position this year, a huge jump from the hotel’s spot of 93rd place in the 2014 list. Employee feedback saw the hotel placed 7th for “Wellbeing”, 19th for “My Manager” and 20th for “Leadership”.
Staff from the hotel attended a dazzling ceremony at Battersea Evolution, Battersea Park, hosted by TV Presenter Ben Shephard. Richard Curtis, celebrated writer, director and founder of Red Nose Day, was the key speaker.
General Manager, Marco Gervasoni, said, “We all feel enormously proud to be ranked among the UK’s best small businesses to work for. At Brooklands Hotel, we believe that anything can happen. We are a boutique hotel which prides itself on offering authenticity and personality.
“As a team, we strive to go above and beyond for our guests and our fellow colleagues, creating a warm and happy environment for both guests and staff. The high quality, luxury product combined with the impeccable attitude of our staff creates exceptional experiences and memories for our guests. The team makes it happen.”
Dominic O'Connell, Business Editor, The Sunday Times, said, “The people who work for the top 100 firms say they are in dynamic and fulfilling jobs, where their contribution is valued. Congratulations to all the organisations in this year’s top 100, you have set a benchmark.”
Now in its 15th year, The Sunday Times’ annual ranking is widely acknowledged as the most searching and extensive research into employee engagement carried out in the UK. All the scores and ratings that are assessed to compile the list are based on employee opinions.
A third of employees have been with Brooklands Hotel for more than three years and the company scored strongly on job security. Employees feel managers care about their job satisfaction and motivate them to do their very best every day.
Davide Minnozzi, Bar Manager, praises training and promotions. “I started in the kitchen as a commis chef and, after two years, I moved to the bar. I learnt so much from my old manager and I kept studying. This company is amazing, if you deserve something, they give it to you and they won’t let you go.”
Andy Dolan, newly promoted to Chief Engineer, does everything from fixing lights to gluing a bride’s broken heel, and describes a strong sense of family. “We’ve plenty of glass windows, but no glass ceiling,” he says. “The newest member of the team is Italian. He was working in the restaurant, we found he was a qualified painter and he’s now learning English. We try to crack four or five words a day, and he’s even beginning to get my jokes.”
Brooklands Hotel is home to many excellent facilities, including the AA Rosette-winning “1907 Restaurant Bar & Grill”, headed up by critically acclaimed chef Norman Farquharson, the luxurious BSpa with treatment rooms and an outdoor hot tub, state-of-the-art fitness facilities and extensive multi-purpose conference and event spaces.