Boasting an AA score of 78% within the four-star market has now placed it as the leading four-star hotel in the city.
Having leaped above a number of other highly regarded hotels in the city, the rating system allows visitors to effectively compare hotels with the same AA star rating.
John Dowling, General Manager at the hotel said: “We’re delighted with this new merit score and shows that the work done at the hotel has had the desired effect.
“We work hard to ensure that every single guest has an enjoyable and memorable experience with us, so it’s great news that this hard work has been recognised by one of the country’s leading rating bodies.
“This is the highest merit score the hotel has ever been awarded so is great for everyone involved. We’ve got some exciting plans to further improve the facilities here and will work extra hard to maintain the hotel’s position.”
Areas assessed during the AA inspector visit included cleanliness, service, quality of bedrooms and bathrooms, food, hospitality, the exterior, pubic areas and dining room.
Not only was the inspector impressed by the quality of the rooms and beds, he also commented on the level of hospitality which provided a good mix of a friendly welcome with helpful and efficient service.
News on the AA merit score follows a successful year for the hotel which has seen conference and event bookings increase as well as room occupancy.
John and his team are now looking forward to 2015 with city’s Green Capital title, rugby world cup and development of Hinkley Point all expected to attract business and tourist visitors.
John added: “As visitors to our great city look for quality accommodation the merit rating is a great way for them to work out where to go. Having the best merit score for any four-star hotel in Bristol now sets us up well for the year ahead.
“Bristol has a big year ahead of it so to have merit scores above the national average reflects well on the city as a whole as it works towards attracting more people to do business and leisure.”