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NATO by numbers - St David’s Hotel & Spa reveals just what it takes to prepare for a big event

Located in the heart of Cardiff, St David’s Hotel & Spa hosted a number of international delegates for the NATO Summit 2014 in the Welsh capital on 4-5 September. To illustrate just what it takes to prepare and host guests attending a big event, the hotel has pulled together its initial figures which demonstrate their ‘NATO by numbers’ journey.

Part of the PH Hotels collection and the only five star hotel in Cardiff, all of its 142 bedrooms were fully booked for the duration of the event and reservations were taken some six months prior.  

Here is an insight into the demands taken from St David’s Hotel & Spa’s NATO by numbers:
• 5,000 cups of coffee were served with 1,000 of those served to security members alone
• 2,500 additional newspapers were requested by delegates
• 500 extra omelettes were prepared by kitchen staff
• 480 minutes of additional breakfast time was allotted
• 400 extra room service orders were placed
• 100%: the percentage increase for the hotel’s night team
• 60 days: the hotel was fully booked sixty days ahead of the event
• 50 plug adapters given out to delegates
• 8 bedrooms were cleared of furniture and transformed into communication and security hubs
• 2 extra satellite dishes were fitted onto the hotel roof to cope with security demand  

Andreas Maszczyk, General Manager of St David’s Hotel & Spa, said: “This is the first time NATO has been held in the UK in 24 years and we were delighted to be the venue of choice for many of the high profile delegates.  

“The event has demonstrated that we can provide security and flexibility to ensure all service requirements are fulfilled for large events as well as individual guests.  

“We expect NATO to increase the awareness of our property not only as a great meeting and events space, but also attract leisure and business guests who want to visit Wales and particularly us at St David’s Hotel & Spa as we are the only five star hotel in the Welsh capital.”

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