HBAA Awards recognise best practices
- Category: Awards
- Created on Monday, 10 September 2012 11:31
Winners at the ceremony, held at The Radisson Blu Stanstead were:
The John Rees Community Award
Acknowledges the contribution made by any member organisation or individual within their local community; be it through conservation, environmental or health related work.
Winner: Dartington Hall
Judged by: Peter Ducker, executive director HBAA
Information Technology Award
The technology award recognises the different technological gains made by hotels, venues and agents.
Winner - Agent: Zibrant
Winner - Venue: Wyboston Lakes
Judged by: Tom McInerney, Etherlive and Rochelle Long, editor Meetings and Incentive Travel Magazine
Graduate Development Award
Was presented for demonstrable commitment to the training and development of graduate employees through a robust development programme.
Winner: IHG Intercontinental Hotels
Judged by: Yasmin Arrigo, editor in chief Conference and Incentive Travel, Association Event Planner and Virtual Venue Visit.
Social Media Award
Acknowledges the huge impact that social media has not only on marketing but all aspects of business communications from customer service to brand recognition and from networking to lead generation.
Winner - Venue: Sundial Group
Winner - Agent: Silverdoor
Judged by: Katherine Alano, community editor Caterer & Hotelkeeper and David Taylor, AP Marketing UK
Agent of the Year Award
For the first time ever, the award saw BDRC Continental, the respected market research company carry out in-depth research over a six-week period among the competing agents. The research was developed to ensure a sector specific benchmark quality of service, effective processing, clarity of communication and market knowledge.
Winner: Conference Care
Peter Ducker, executive director of the HBAA said: “The HBAA Annual Awards celebrate the hard work and commitment of our members; my heart felt congratulations go out to everyone.”