The certificate acknowledges high standards in both operational processes and procedures throughout the Barbican. The assessment also recognises a dedication to ensuring memorable experiences for delegates and clients whilst delivering excellence as a quality venue.
“The 4 star rating given to us by the Venue Standard is recognition of the standard of venue, facilities and service that we offer to our clients,” comments Lee Dobson, Head of Event Management at the Barbican. “Not only does it highlight what we have done well but it also gives us a solid platform on which we can build. With many venue improvements to come in the summer of 2016, we are confident that we can continue to exceed client expectations.”
The Venue Standard is designed to help organisers and planners identify what standard of venue they are dealing with. Similar to hotels and restaurants, the Venue Standard is a rating based on specific criteria that has been checked and verified by Excellence Squared, a UKAS accredited body.
"Congratulations to the Barbican on being recognised with a 4 star rating for the Venue Standard,” comments Gary Swarbrooke, from the Excellence Squared. “Achieving this level of Venue Standard is a real accolade to the way the Barbican develops and delivers its services with the customer in mind. The Standard does a quality assessment against customer feedback, physical appearance, service delivery and administration. The Barbican has every reason to be proud of their recognition as a quality venue in London”