The airline won the categories Best in Region: Europe and Best Inflight Publication, for n Magazine. It was the second year in a row Norwegian was named Best in Region: Europe by passengers.
“At Norwegian we strive to offer our customers the best possible experience – not only in service, but also in terms of in-flight entertainment. We are therefore extremely proud that it is our passengers that have voted for us and named us Best in Europe for a second consecutive year,” said Norwegian’s Chief Executive Bjorn Kjos. “We are the only airline in Europe to offer free Wi-Fi across a short-haul fleet, which thousands of customers enjoy every day, whether it is to work or relax. It really is safe to say we offer customers the best of both the modern and traditional worlds in the air, with our multi award-winning n magazine and our fast Wi-Fi hub.”
Norwegian was nominated in the following six categories at this year’s Passenger Choice Awards:
• Best Overall Passenger Experience
• Best in Region: Europe
• Best Inflight Publication (Magazine)
• Best Inflight Connectivity & Communications
• Best Inflight Video
• Best Cabin Ambience
Norwegian is the only airline in Europe to offer free Wi-Fi on its short-haul flights, and the carrier won its first Passenger Choice Awards in 2012 for Best Inflight Connectivity and Communications. Last year, Norwegian won three awards: Best in Region: Europe; Best Inflight Connectivity and Communications; and Best Single Achievement Award for its map service on the long-haul Dreamliner fleet.
The Passenger Choice Awards were established by the Airline Passenger Experience Association to give a voice to the traveling public and to recognize airline excellence and innovation.