Tourism businesses from the region were also celebrating with wins across the 14 awards – organised by Aberdeen City and Shire Hotels’ Association (ACSHA) – which were revealed at a glittering awards ceremony attended by 300 industry professionals at Ardoe House Hotel and Spa. The ceremony was hosted by celebrated Scottish broadcaster Tam Cowan.
Mr Byers entered the hospitality industry after spending time in the licensed trade with Scottish & Newcastle Brewers and soon gained a reputation at the Royal Hotel for excellence in outside catering at large, prestigious events. This commitment to customer service continued throughout his career, and during his time as general manager at the Brentwood Hotel he was known to have a hands-on approach to the day-to-day running of the hotel – whether providing high quality catering, or getting involved in the training and development of staff.
As a member of ACSHA, Mr Byers has held numerous posts including ordinary member, president and – presently – honorary treasurer. His dedication to the advancement of the association has inspired a number of its current members.
Iain Watson, chairman of the Aberdeen City and Shire Tourism Awards, said, “Mr Byres has long been a prominent member of the Aberdeen City and Shire Hotels’ Association and has been instrumental in its success over the years.
“Playing a key role in encouraging Aberdeenshire hotels to join the association in its early days, Mr Byers’ commitment to the organisation – and to promoting the region’s tourism offering – has been unparalleled, and I firmly believe that this award recognises his significant achievements in the industry.”
The Aberdeen City and Shire Tourism Awards celebrated achievements across all areas of north east tourism, from large establishments to smaller independent outfits. Amongst the winners, Orchid Aberdeen and Meldrum House Country Hotel have retained their titles from last year’s inaugural ceremony, for friendliest bar and best hotel respectively.
Mr Watson adds, “That there has been such a diverse range of tourism businesses across all categories is a really encouraging sign for the north east tourism industry. Aberdeen City and Shire has a lot to offer tourists and all areas of the tourism industry are well represented in this year’s winners. “The standard of entrants we had this year was incredibly high, and judging was not an easy process. With operators of this calibre working tirelessly across the region, tourism in Aberdeen City and Shire is in safe hands.”
The winners of the Aberdeen City and Shire Tourism Awards are:
Lifetime Achievement Award sponsored by Aberdeen City and Shire Hotels’ Association – Jim Byres
Ambassador Award sponsored by EDC – Pam Wells, Pam Wells Ltd
Young Ambassador Award sponsored by Marcliffe Hotel and Spa – Craig McDonald, Glen Tanar Estate
Most Hospitable Hotel sponsored by Aberdeen International Airport – Meldrum House Country Hotel
Best Restaurant Experience sponsored by Northlink Ferries – Banchory Lodge Hotel
Best Informal Eating Experience sponsored by Thistle Hotels – Buchanan Foods Ltd
Friendliest Pub/Bar sponsored by Park Inn by Radisson – Orchid Aberdeen
Our Warmest Welcome sponsored by Worldhost – Holiday Inn Aberdeen West
Best Event or Festival sponsored by Ardoe House Hotel and Spa – Wild in Art for Wild Dolphins
Green Tourism Award sponsored by VisitAberdeen – The Bay Fish and Chips
Creative Ambition Award sponsored by LFI Creative – Thistle Hotels
Best Visitor Attraction sponsored by Malmaison – World Horse Welfare
Most Hospitable Guest House or B&B sponsored by Aberdeenshire Council – Glendavan House
Best Holiday Accommodation sponsored by Marriott Hotels – Ythan Valley Campsite and Little Lodge
Community Involvement Award sponsored by Skills Development Scotland – Aberdeen Performing Arts
Aberdeen City and Shire Hotels’ Association represents 46 independently operated hotels and conference venues. These hotels provide around 4,000 bedrooms in Aberdeen and Aberdeenshire. The Association is committed to improving the quality and standard of hotel services and to furthering the overall standards of excellence and hospitality within the region.